Questions about your VP order?


Mon-Fri: 9:00AM - 8:00PM EST

Fax: Toll-Free: 1-877-340-7803

Do you have quick questions for us?

Live Chat is available!

Mon-Fri: Mon-Fri: 9:00AM - 8:00PM EST

Frequently asked questions for ordering eyeglasses

Eyeglasses FAQ

Frequently asked questions for ordering contact lenses

Contact Lenses FAQ

E-mail us anytime

Mailing address for shipping & returns

Canada: 19140 28th Ave, Unit 104, Surrey, BC V3Z 6M3

USA: - 1750 Grant Ave, Blaine, WA, 98230

Eyeglasses Guarantee

100-day exchange/return policy + 365-day manufacturer's warranty

Eyeglass Education

Have questions about Eyeglasses? Check out our FAQ page

Contact Lenses Guarantee

We offer a no hassle 365 day return policy on contact lenses

Eyes for the World

Bringing sight to those in need. Learn about how we're making a difference

Help Desk Software